Our specialty is providing managed outsourced services to the hospitality industry -- your industry. Because of our unique focus and deep and experienced management team, we understand how to make your property stand out from the rest. Partnering with The Service Companies is an option for owners and property managers that will improve cleanliness, save costs and eliminate the hassle of managing hard-to-staff shifts and departments. But don't take our word for it, read below what our customers say about us.
TSC's proprietary training program, TSC-U, is a structured, best-in-class module-based training program on all aspects of cleaning and superior guest service components. We developed this renowned program through a combination of best practices gleaned from our respective four diamond customer base and 25+ years of cleaning and customer service experience.
Outsourcing to TSC eliminates your recruiting, background check, drug screening and training and payroll processing expenses as well as reduces costs incurred purchasing, repairing and maintaining your cleaning equipment as we will take on all of these functions for you.
Specialized operators trained solely in cleanliness, quality and efficiency improve the look and scores of a property.
TSC's training program, TSC-U, is a combination of best practices gleaned from our four diamond customer base and 23 years of cleaning experience.
Dedicated leadership, thorough inspections & accountability to you ensure quality of our work.
Depending on the number of services, outsourcing can represent significant savings.
Recruiting, hiring, training and supervising workers can be a difficult task, especially for high-turnover housekeeping, EVS and overnight shifts. Our Human Resources capabilities are unmatched by any other managed services provider. The commitment and focus we make to ensure the highest quality and best trained staff in the industry takes the floor every day starts at the top. We are also the only operator in the industry who utilizes E-Verification for all employees, nationwide, even where it is not mandated by law. We take this extra step and entire burden off of you and your team so you can be completely confident about who is working in your property on a daily basis.
Cleaning your property represents a time-consuming responsibility for your managers and employees whose time might be better served interacting directly with the guests or dedicated to revenue-generating opportunities. Leave the cleaning to us – we are experts and it's all we do. Our vendor partners work with us to develop proprietary cleaning solutions and processes for all you cleaning needs. Our nationwide reach and scope provide us with opportunities that benefit our customers every day.
Our team recruits only the highest quality employees. All of our employees have valid I-9s and W-4s and have undergone background checks, drug tests and e-verification, even in those states it is not required. We take this extra step to ensure you always have the best quality, legal employees working in your property.
Our culture is based on integrity and best summarized as "work hard, be rewarded." Leaders are taught to actively seek out top performers from within the TSC system for open leadership opportunities. One third of our executive staff started out as line employees. We create clear and exciting career paths for our associates, leading to an engaged and energized workforce. Working with TSC is a career for our associates, not just a job.
We actively develop strong working relationships with our partners, your team, from the line to property leadership to ensure we're all working toward the same goal: making your property shine to impress "our customers."
TSC's proprietary training program, called TSC-University (TSC-U), is extensive and led by TSC's best operators. On-site training is led by an "all star" team who stay on property for two weeks to ensure compliance. TSC-U was developed by combining best practices of our four diamond customer base as well as our over 25 years of experience operating luxury hotels and casinos. We additionally incorporate all property/brand-specific or management-company-specific specifications into our initial and ongoing training. TSC Property Managers work on property full time to manage the TSC team and ensure quality and performance -- you'll never be more than two levels from our corporate leadership team.