The newest member to the TSC executive team, Joel Shumaker joined The Service Companies in October 2010. Joel founded JRS International, the nation's leading chandelier and window cleaning company dedicated to the hospitality industry over 30 years ago. From 1980-2010, Joel and his team of experts grew JRS from one customer to +250, spanning the US and Caribbean and serving such brands as Ritz-Carlton, Four Seasons and Hyatt, to name a few. Joel decided to join JRS International with The Service Companies in October 2010, citing the shared customer base, attention to detail and dedication to customer service as the reasons for the partnership. Joel continues to lead the JRS team as part of the TSC leadership team.
Victor Lopez has a distinguished 35 years of experience in all facets of hotel development and operation, including a 30 year career at Hyatt Hotels Corporation, most recently as senior vice president for development and field operations specializing in the Caribbean and Latin America. In his leadership roles at Hyatt, he oversaw the operations of 32 properties from South America to Hawaii, including all resort properties in North America. He was instrumental in the development and implementation of the Camp Hyatt, Spa Hyatt, Golf Hyatt and learning vacation programs, as well as the gaming operations attached to Hyatt Resorts.
John Thiesfeld joined The Service Companies in August 2009. Mr. Thiesfeld most recently ran a hospitality asset management firm, primarily focused on driving revenue and NOI growth at large luxury hotel and resort properties. Prior to asset management, John enjoyed a distinguished 25 year career in hospitality sales and marketing. Within that tenure, John spent nearly 17 years with Hyatt Hotels Corporation progressing from on property sales leadership to running the sales, revenue and marketing operations for some of Hyatt's largest and most profitable regions.
Mike Rosenow joined The Service Companies as Senior Vice President of Human Resources in June 2009. Prior to joining TSC, Mr. Rosenow spent 10 years with the world's largest casino-hotel company, Harrah's Entertainment, Inc.. While with Harrah's in Northern Nevada, Mike held the positions of Director of Human Resources, Director of Customer Service, Vice President of Human Resources and Regional Vice President of Human Resources.
Bruce joined TSC in July 2009 after having spent over 25 years in the hospitality and transportation industries. He spent 20 years with ARAMARK of which 18 years were in the Audit, Finance and Accounting areas. Bruce held the Chief Financial Officer position of ARAMARK's Campus Services division for over 12 years where the company grew to over $900 million in revenues. In addition, Bruce has held key operational executive positions with ARAMARK and FirstGroup America, the largest manager of transportation services in North America. Bruce earned both his Bachelor's and Master's of Business Administration degrees from the Wharton School of Business at the University of Pennsylvania.
Kurt Wong started in the hospitality business with Hilton Hotels Corporation in 1988 as the Director of Food & Beverage for the Hilton in Reno, NV. This was a 2,000 room resort, containing 200,000 sq. ft. of convention space. In 2004, he joined Harrah's as the Director of Food and Beverage, and was quickly promoted to Director of Operations. In that capacity, he was responsible for all aspects of the non-gaming operations for the 1,000 room casino property located in Reno, NV. In 2008, he was promoted to Vice President of Asian Player Development for the Northern Nevada Region based out of San Francisco, CA and Lake Tahoe, NV. Kurt joined The Service Companies in April of 2009.
Prior to joining TSC, Gaudiosi has been a General Manager for resorts in Florida, Arizona, Nevada and South Carolina and worked for several large vacation ownership developers including Wyndham, Hilton and Starwood.
Patricia is responsible for the accounting functions of finance,
billing/accounts receivable, accounts payable, payroll, cash management
and monthly reporting of the financial statements. She is one of the
main contacts with the operations team to help in financial information
distribution and timeliness of reporting.
Patricia has spent nine years with Ernst & Young, BDO Seidman and
Deloitte & Touche in the United States, Brazil and Australia. Patricia
has worked in the audit function, financial advisory and consulting
services and mergers and acquisitions areas of the three firms. Most
recently Patricia worked for Springs Global US, a leading home
furnishings supplier to major retailers throughout North America based
in South Carolina. Patricia has her CPA as well as an MBA in Finance.