Dear Friends and Customers,
I have some very exciting news to share. As the President of JRS International, I have decided to join forces with The Service Companies (SSC, FSS). Over the years, many of you have asked me repeatedly to offer night cleaning services, and with this TSC partnership, I am finally able to do so.
For those of you who may not be familiar with The Service Companies, their portfolio of companies consists of Southern Service Corporation (SSC) and Full Service Systems (FSS), two of the most well-known outsourcing providers exclusively dedicated to the hospitality industry in the U.S. and Caribbean. Similar to JRS, TSC has over 20 years of experience serving four and five-diamond hotels, resorts and casinos with housekeeping, night cleaning, stewarding, public area cleaning, staffing and other front- and back-of-the house services.
Please know that this partnership will not in any way affect the existing JRS service delivery at your property. The same JRS team that works with you today will continue to offer world-class window cleaning services to you tomorrow. The only change will be that we now have a series of additional services to offer you in order to make your property shine – ranging from front-of-the-house to back-of-the-house and landscaping.
I was so pleased to have found a partner in TSC which values customer service, employee excellence and dedication to the hospitality industry as highly as JRS does, as evidenced by our combined 50+ years serving a similar footprint of luxury hotel, resort and casino clients.
We truly believe that this partnership is a huge win for you as it opens up an expanded menu of word-class services via a seamless delivery structure.
See below for our official press release, but please do call Henry De Leon (305.681.8800), President of TSC; Steve Wilson (305.681.8800), GM and SVP of Operations at TSC, or me (770.998.1902) with any additional thoughts or questions. We look forward to discussing our partnership with you and sharing how excited we are to expand our collective service offering. Also please visit the TSC website to learn more about my new partners: www.theservicecompanies.com.
We at the new Service Companies (JRS, SSC, FSS) look forward to continuing to serve you!
LEADING HOSPITALITY SERVICE PROVIDERS JOIN FORCES
Atlanta, GA and Miami Lakes, FL – November 1, 2010 – Atlanta-based JRS International and The Service Companies (SSC, FSS) of Miami have joined forces to offer hotels, resorts and casinos the convenient option of working with one partner for front-of-the-house, back-of-the house, window and chandelier cleaning.
The Service Companies provide housekeeping, stewarding, public areas and other cleaning services, while JRS International is focused on window and chandelier cleaning. Both companies have served the hospitality industry for over 20 years each and by combining, become the premier "one-stop-shop" for world-class outsourced services.
The two corporations cite their shared core values, decades of industry experience, commitment to the customer, financial stability and superior workforce as the reasons behind the alliance.
"Integrating the sales & marketing and back-office functions of TSC and JRS will make it easier for our hospitality clients to work with us, allowing clients to spend more time serving guests. Additionally, the combination will allow JRS to spend more time focused on our core business of impeccably clean windows and chandeliers," said Joel R. Shumaker, founder and President of JRS International. "This TSC/JRS partnership also provides expanded benefits, growth and promotion opportunities for both JRS and TSC employees, which is especially exciting to me."
"We could not be more excited that JRS international has agreed to partner with us," said Henry De Leon, President of The Service Companies. "JRS's history of excellence matches that of TSC, and we think that a TSC which includes JRS International, Southern Service Corporation (SSC) and Full Service Systems (FSS) becomes the industry standard for quality and excellence."
Added Steve Wilson, the GM and SVP of Operations for TSC, "This partnership brings us one step closer to realizing our goal of becoming the premier 'one-stop-shop' for hospitality industry services. We already offer front- and back-of-the house services via FSS and SSC, and the JRS addition adds the new element of chandelier and window cleaning. We are grateful to have them join The Service Companies family."
JRS International provides window and chandelier cleaning services to over 250 properties in the US and Caribbean. With over 20 years of history serving such brands as Ritz-Carlton, Four-Seasons, Hyatt and many others, JRS is a top-tier service provider with a pristine reputation for quality and safety. JRS was founded by Joel Shumaker and the partnership with TSC is the first in JRS's history.
The Service Companies' portfolio consists of Southern Service Corporation (SSC) and Full Service Systems (FSS), two of the most well-known outsourcing providers exclusively dedicated to the hospitality industry in the U.S. and Caribbean. Lead by an executive team with more than 110 years of combined experience at AAA Four Diamond hotels and casinos, The Service Companies serve a variety of exclusive clients such as Ritz-Carlton, Four Seasons, Harrah's, MGM and Pinnacle Entertainment Group. For more information on The Service Companies, please call 800-385-8800 or visit www.theservicecompanies.com.